Skip to main content
All CollectionsActive PlatformAdministrator Guides
How to set up users and manage licenses

How to set up users and manage licenses

To assist admin users in navigating the Admin Centre within the Active Platform to set up users and manage user licenses.

Updated over 2 weeks ago

Overview: To assist admin users in navigating the Admin Centre within the Active Platform to set up users, manage licences, and configure user access for Active products.


Accessing the Admin Centre

Navigate to the Active Platform home page.


Click on your name icon and press Admin Centre.

Click on Users & License Management under the Firm section in the Admin Centre.


Users

Managing existing users

Selecting the Users tab along the top will show all existing users and their relevant license details including role and product licenses.

Bulk actions

If you wish to edit or configure the permissions of more than one user, simple select the checkboxes to the left of all appropriate users you wish to bulk edit and select the action accordingly.

There are multiple bulk actions the admin users can perform including:

  • Sending an invite;

  • Activating users;

  • Deactivating users;

  • Adding licenses; and

  • Removing licenses.

For example, if you wish to change the user licenses for a particular group of users, select the checkbox for them and click Bulk Add Licenses.

Select the relevant products you wish to add to the user, for example, Active Workpapers and Active Ledger & Reporting, and click Update All. This will save you having to manually adjust each user.

Individually

If you wish to only edit or configure the permissions of one user, simple click into the relevant user, for example, Active Accountants.

Here, you are able to update the users details including:

  • Email;

  • Name;

  • Security role;

  • Offices;

  • Teams; and

  • Product licenses.

Update as you see appropriate, and click Save and Close.

Adding a user

Selecting the Users tab along the top will show all existing users and their relevant license details including role and product licenses.


To add a user, click + New User.


The below screen will appear.


The following table details the fields for completion.

Field

Description

Validation

Register a User Account (checkbox)

By ticking this, the user will receive an email to set up a Business Fitness login. They will not have access to any products until you allocate them product licenses. If you untick this, the user will not receive an email and will not be able to set up a login for Business Fitness. They will be a user for reporting purposes only and will not take up any allocated licenses.

Optional

User details including Email, First Name and Last Name

Enter the basic details for the user including their full name and email.

Required

Code

If you wish for the user to have their own code, input here.

Optional

Security Role (dropdown menu)

There are three types of security roles:

  • User - a standard user who will not have access to the Admin Centre or any admin settings within any Business Fitness products

  • Admin - will be able to access and update any settings within the Admin Centre, i.e. create offices, invite users, allocate licenses, inactivate users, assign user roles, etc.

  • Owner - the system administrator for the firm and will have full system admin access to all products and settings.

Required

Offices

A user must belong to an office. Once selecting + Add Office, a pop-up screen will appear where you must select the office, security and user roles (if applicable).

User roles show if the user is a:

  • Partner - the associated partner. This user will complete the last stage review and sign off;

  • Manager - the associated manager. This user may or may not complete initial reviews before the file is sent for final sign off; or

  • Reviewer - the dedicated reviewer and will complete initial reviews before the file is sent for final sign off (usually the same user as the manager for the client).


You must repeat this process if the user belongs to multiple offices.

Required

Teams

A user can also be assigned to a team. Once selecting + Add Office, a pop-up screen will appear where you must select the team and security.

Optional

Licenses (checkbox)

This area will show Business Fitness products your firm is licensed for. Tick the products this user is licensed to use. Ticking these boxes will use up one of your firms user licenses. You will receive a message letting you know if you have no licenses available. You will then need to contact Business Fitness to purchase additional licenses.

When you license a user for a product, this user will then be available to edit via the Admin Centre in Active Workpapers and Active Ledger & Reporting. Any changes made in these products will flow to the central Admin Centre and vice versa.

Optional

Once satisfied with all the details, click Save and Close.


License summary

Selecting the License Summary tab along the top will show a summary of products the firm is licensed for.

​'Allocated Licenses' show the number of users that have been assigned a license to the designated product, while 'Total Licenses' show the number of licenses the firm has subscribed to.


​If you are an 'Owner' user, you can click the edit button to increase your firm's user licenses for a product.

For example, by clicking on the edit button for Active Workpapers, 'Owner' users are able to request for additional licenses, by simply outlining the number of additional licenses required and the relevant email address, and clicking Confirm.


You are also able to view the Audit log to see changes made to your firm's product licensing by clicking on the dropdown below.

Did this answer your question?