Overview
You can now view and manage the businesses an employed operator is connected to for providing third-party services. This helps ensure accurate tracking of their work relationships.
Who Can Use This Feature?
Anyone with the permission to "add operator" can manage these connections.
Viewing an Operator’s Third-Party Business Connections
Navigate to the Operators Table
Go to Operators in the left hand side menu.
Locate the table displaying the list of operators.
Add the "Connected Businesses" Column
Click on the column customisation options (if applicable).
Ensure the Connected Businesses column is visible.
This column will display the businesses the operator is connected to for third-party services.
Managing an Operator’s Business Connections
Removing a Connection
If an operator is no longer providing third-party services for a business, you can remove the connection:
Open the Management Menu
Locate the operator in the table.
Click the three-dot menu next to their name.
Select Manage Third-Party Connections from the menu.
Remove Businesses
In the window you will see the list of connected businesses.
Click the X next to each business you want to remove.
Submit the Changes
Click Submit to confirm the updates.
⚠️ Note: Removing a connection will prevent the operator from being associated with that business for third-party services. Ensure this action aligns with business requirements before proceeding.
Frequently Asked Questions (FAQs)
Q: Will removing a business connection affect the operator’s employment status?
No, removing a third-party business connection only affects their ability to provide services for that specific business. Their primary employment status remains unchanged.
Q: Can I restore a removed operator connection?
No. Once a connection has been removed, it must be re-established by the connecting business inviting the operator to perform third-party services again.
Q: Who can manage operator business connections?
Only users with the appropriate administrative permissions can manage operator connections. The user needs to be granted access to the Operator Module and have the ability to "Add Operators"
Q: How are Work Logs Shared for Third-Party Operators
When one of your operators performs third-party services for another business, the work log completed for that business is also shared with you.
This only applies when your operator is performing third-party services and remains a user in your Aquipa account. It does not give you access to the other business’s remaining work logs.
Similarly, when you use an operator employed by another business, the work log they complete for your business is shared with their employer. No other work logs from your business are shared.