How to write Deal Terms & Conditions
When creating a deal or offer, it’s essential to include clear Terms & Conditions to set expectations and avoid confusion. Here's a step-by-step guide to help you write effective deal terms and conditions:
Clearly Define the Offer
Start by outlining exactly what the deal includes, such as discounts, free items, or exclusive offers. Be specific about what the customer is receiving and ensure the offer matches the description.
Include Eligibility Criteria
Specify who is eligible to redeem the offer. This could include restrictions based on location, group size, or membership status.
Example:
Offer is valid for new bookings only and does not apply to previous reservations.
Set Time Limits
Indicate the start and end dates of the deal, including booking deadlines and travel windows if applicable.
Example:
Bookings must be made between October 1 and December 31 for stays during the promotional period.
List Any Exclusions
Clearly state any products, services, or dates that are excluded from the deal.
Example:
This offer is not valid during peak holiday periods or in conjunction with other promotions.
Describe How to Redeem the Offer
Provide clear instructions on how customers can redeem the deal, including any promo codes or steps they need to follow at checkout.
Example:
Use promo code ‘SUMMER20’ at checkout to apply the discount.
Specify Refund and Cancellation Policies
Outline how refunds, cancellations, or changes will be handled for customers who take advantage of the deal. For example, 'Offer is non-refundable once booked. Date changes can be made up to 48 hours in advance, subject to availability.'
Example:
Use promo code ‘SUMMER20’ at checkout to apply the discount.
Add Legal Disclaimers
Include a disclaimer to protect your business, such as the right to modify or withdraw the offer at any time.
Example:
We reserve the right to cancel or modify this offer at any time without prior notice.
Keep It Simple and Easy to Read
Ensure your terms are written in plain, easy-to-understand language. Avoid legal jargon that might confuse customers.
Example Deal Terms & Conditions
The following examples provide clarity while keeping the terms concise and easy to understand.
Example:
Eligibility: Valid for new bookings only, not applicable to group reservations.
Time Limits: Bookings must be made between July 1 and August 31 for stays between September 1 and December 1.
Exclusions: Not valid during public holidays or with other promotions.
How to Redeem: Use promo code SUMMER20 at checkout.
Refund Policy: Non-refundable. Changes allowed up to 72 hours before check-in, subject to availability.
Disclaimer: We reserve the right to modify or cancel this offer without notice.
Example:
This offer is valid for new bookings only, not applicable to group reservations. To Redeem, use promo code SUMMER20 at checkout. Bookings must be made between July 1 and August 31 for stays between September 1 and December 1.
This offer is not valid during public holidays or with other promotions.
This offer is non-refundable. However, changes allowed up to 72-hours before check-in, subject to availability.
We reserve the right to modify or cancel this offer without notice.
Example:
Eligibility: Offer valid for stays Monday to Thursday only. New bookings only.
Time Limits: Offer valid for stays booked between May 1 and September 30.
Exclusions: Excludes weekend and holiday bookings.
How to Redeem: Automatically applied at checkout for midweek stays.
Refund Policy: Non-refundable once booked. Date changes allowed with a 48-hour notice.
Disclaimer: Offer subject to availability. We reserve the right to change the offer at any time.
Example:
Eligibility: Offer valid for couples only. Must be 18+ to receive complimentary wine.
Time Limits: Offer available for stays booked between August 1 and October 31.
Exclusions: Not available during public holidays or special events.
How to Redeem: Use promo code WINEANDDINE when booking online.
Refund Policy: Non-refundable. Date changes can be made with 72 hours' notice, subject to availability.
Disclaimer: We reserve the right to alter or end the promotion at any time.
Example:
Eligibility: Valid for groups of 4 or more.
Time Limits: Bookings must be made between September 1 and November 15.
Exclusions: Not applicable for solo bookings or group bookings under 4 people.
How to Redeem: Apply code ADVENTURE10 at checkout.
Refund Policy: Offer is non-refundable. Date changes permitted 48 hours in advance.
Disclaimer: Subject to availability, and we reserve the right to modify the offer without prior notice.
Disclaimer: Offer subject to availability and change.
Frequently Asked Questions
How long can my Terms & Conditions be?
Your Deal Terms & Conditions can be anywhere from 20 - 400 characters.