Providing clear, detailed information on your property’s facilities help customers feel confident that it meets their needs, leading to more bookings and better guest experiences.
Please note, these are general facilities only - that is they are available to all guests within the entire property. Room Facilities can be added at the Service level.
Property Facilities
There are more than 40 facilities that can be added to your accommodation profile. These options are often updated, so you're encouraged to regularly review your profile to make sure it's always up-to-date.
Consider updating your facilities whenever there are changes or upgrades to your property, such as new amenities, renovations, or additional services.
Here’s an indication of the types of facilities that can be added to your Accommodation profile to make it more appealing to potential guests and help them plan their stay.
24-Hour Reception
ATM
Bar
Barbeque
Business Facilities
Conference/Function Facilities
Day Spa
Dump point
Electric Vehicle Charging Point
Family Friendly
Gym
Laundry
Playground
Restaurant
Swimming Pool
Secure Parking
Tennis Court
Tour Desk
Add Accommodation Property Facilities
Log In: Log in to ATDW
Profiles: In the main menu, select 'PROFILES'
Find Profile: Find the relevant profile and click the corresponding ‘UPDATE’ button.
Property Facilities: In the sub menu, select 'Property Facilities'.
Add or Update: Working your way through the list and using the checkboxes, select the property facilities that apply to your business. Any facilities you've selected will appear at the top of the page. Please do not enter facilities into the free-text field, as these will not appear on your Profile.
Submit for Review: Once complete, check your Profile Summary and then submit your profile for review. This step is crucial to ensure that your profile is reviewed, approved, and published, making your updated information visible to potential customers
Frequently Asked Questions
What's the difference between Room Facilities and Property Facilities?
Room Facilities refer to the amenities and features available in individual rooms or units, such as air conditioning, Wi-Fi, or in-room entertainment. These details help potential guests understand the specific comforts they can expect in their room, unit or villa, for example. Room facilities are captured within your individual accommodation services. Keeping room facilities separate from general property facilities makes it easier for guests to find the details most relevant to their stay.
Property Facilities, on the other hand, encompass the shared amenities offered across the entire property, such as swimming pools, restaurants, parking, or gym access. These facilities are available to all guests.
When to update my Accommodation Property Facilities?
Update your accommodation property facilities whenever there are changes or upgrades to your property, such as new amenities, renovations, or additional services. It's also important to review and refresh your facility details periodically to ensure they reflect current offerings, especially before peak seasons or promotional periods.