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Facilities for General Services

Enhance the customer experience by clearly detailing your General Service Facilities.

Updated over 4 months ago

Providing clear, detailed information on your facilities help customers understand what sets your attraction apart, leading to more bookings. It also ensures they feel confident in planning their visit, which results in better guest experiences.

Add and Update General Service Facilities

Consider updating your facilities whenever there are changes or upgrades to your property, such as new amenities, renovations, or additional services.

  1. Log In: Log in to ATDW

  2. Profiles: In the main menu, select 'PROFILES'

  3. Find Profile: Find the relevant profile and click the corresponding ‘UPDATE’ button.

  4. Facilities: In the sub menu, select 'Facilities'.

  5. Add or Update: Working your way through the list and using the checkboxes, select the property facilities that apply to your business. Any facilities you've selected will appear at the top of the page. Please do not enter facilities into the free-text field, as these will not appear on your Profile.

  6. Submit for Review: Once complete, check your Profile Summary and then submit your profile for review. This step is crucial to ensure that your profile is reviewed, approved, and published, making your updated information visible to potential customers

General Service Facilities

Here’s an indication of the types of facilities that can be added to your General Service profile to make it more appealing to potential guests and help them plan their visit. These options are often updated, so you're encouraged to regularly review your profile to make sure it's always up-to-date.

  • Carpark

  • Coach Parking

  • Electric Vehicle Charging Point

  • Family Friendly

  • Non Smoking

  • Public Telephone

  • Public Toilet


Frequently Asked Questions

When to update my General Service Facilities?

Update your facilities whenever there are changes or upgrades to your offering, such as new amenities, renovations, or additional services. It's also important to review and refresh your facility details periodically to ensure they reflect current offerings, especially before peak seasons.

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