Keeping your profile up-to-date by removing unavailable or irrelevant Transport services ensures that customers always have accurate information, helping to maintain trust and providing a better customer experience.
How to delete Transport Services
Log In: Log in to ATDW
Profiles: In the main menu, select 'PROFILES'
Find Profile: Find the relevant profile and click the corresponding ‘UPDATE’ button.
Access the Profile Summary: Select 'Summary' in the top right of the Profile screen.
Delete your Services: Your Service/s will appear at the bottom of the Summary page. To delete, click on the bin icon in the top right corner of the Service. In the pop-up that appears, confirm you'd like to delete the Service by selecting 'Yes'.
Submit for Review: Once complete, check your Service Summary and then submit your profile for review. This step is crucial to ensure that your profile is reviewed, approved, and published, making your updated information visible to potential customers.
When to remove Transport services from my Profile
You should consider removing Hire services from your profile if any of the following apply.
The Service is No Longer Offered: If you no longer provide a particular Transport type or service, it’s important to remove it from your profile to avoid confusion and prevent customers from trying to book something that isn’t available.
Seasonal or Temporary Services: If a Transport type or service is only available during certain seasons or for a limited time, remove it from your profile when it’s not available. You can always add it back when it becomes available again.
Changes in Business Focus: If your business shifts focus and certain Transport types or services are no longer aligned with your offerings or brand, removing them helps keep your profile relevant and accurate.
Outdated or Replaced Services: When a Transport type or service has been updated or replaced with a new option, remove the outdated service to ensure your profile reflects only current offerings.
Operational Challenges: If there are operational challenges that temporarily prevent you from offering certain Transport types or services (e.g., equipment maintenance or staff shortages), consider removing those options until the issues are resolved.