Information Services play a crucial role in ensuring visitors have a memorable and seamless experience. By providing expert advice and reliable information at critical touchpoints, they ensure visitors feel welcomed, informed, and ready to explore all that a destination has to offer.

On our platform, Information Services are specifically designed for locations that serve as primary points of contact for travellers. These include:

Official Visitor Information Centres are the go-to hubs for comprehensive visitor support. Located in key tourist areas, these centres provide a wide range of services, including personalised recommendations, brochures, maps, and booking services for local attractions and accommodations. VICs are staffed by knowledgeable professionals who can offer insights and advice tailored to visitors’ needs. As the cornerstone of a positive tourism experience, VICs play a vital role in helping visitors fully enjoy and appreciate their destination.

Airports are often the first touchpoint for travellers arriving at a destination. Airport Information Services provide essential information about local attractions, transportation options, accommodation, and events. These services ensure that travellers can easily navigate their way from the airport to their desired locations, offering expert advice and support. By providing a welcoming and informative first impression, Airport Information Services help set the tone for a visitor's entire journey.

Cruise terminals serve as gateways for travellers exploring new destinations by sea. Cruise Terminal Information Services are dedicated to assisting cruise passengers with information on local attractions, shore excursions, and transportation options. These services ensure that cruise travellers can maximise their time onshore, guiding them with expert recommendations and reliable information to enhance their experience in the destination.