What is Email-to-SMS?
This feature allows you to send SMS messages directly from your email client by converting emails into text messages. Email-to-SMS is useful for businesses that want to add SMS into their existing workflows, without additional software or complex APIs.
Set up Email to SMS
Before you send your first Email-to-SMS, you need to link your email account to your ClickSend account. Follow the below steps:
Log in to ClickSend and go to SMS > Email SMS.
Click Add Allowed Addresses.
Add any email addresses you want to send Email-to-SMS ‘from’. Don’t use a generic or shared address (e.g., mail-noreply@google.com) as we won’t be able to match your email to your ClickSend account.
If you want to edit or remove existing Allowed Addresses, you can do this now.
Optional: You can set your Sender ID. If you don’t set a Sender ID, the SMS will be sent from a shared number. Find out more about Sender IDs.
Double check your Email-to-SMS Settings and make sure that Get message from the email subject and body with a full email chain is selected.
Send an Email-to-SMS
Open a new email in your preferred email client.
Set the recipient by using ‘{mobile number}@sms.clicksend.com’. For example, 0400000000@sms.clicksend.com. You can add multiple recipients if needed.
Write your message in the email’s subject and body.
Press Send.
Check your email inbox for replies. You can also view replies in ClickSend’s Messenger section.
If you receive a Missing Required Fields error, ensure the email subject and body aren’t empty. If you keep seeing the error, contact customer support.
Assigning Email-to-SMS to a subaccount
Want to assign Email-to-SMS usage to a specific subaccount for reporting purposes? It’s simple.
Go to the Allowed Email Address screen.
Edit or add a new address.
Select a sub account.
Click Save.