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FAQs

All your Inca Evo questions, answered clearly and simply

Emma avatar
Written by Emma
Updated over a month ago

Why should I get Inca Evo at my clinic?

Inca Evo will assist you to reduce administrative tasks by hundreds of hours and will help optimise workflows. This will provide valuable time savings, and greatly enhance the peace of mind for your clinic.

What are GP benefits?

Inca Evo will save you time! We integrate with your practice management software, allowing you to look at the whole patient record, and therefore seamlessly assist you to create a medicare compliant, and patient-centred care plan for your patients!

Are there any Practice Nurse benefits?

Of course! Inca Evo will assist nurses to eliminate unwanted administration tasks! This will help clinician's save time when completing CDM documentation and tasks. Inca Evo will automate documentation, and reduce your admin burden!

Is there a cost for nurses?

Nurses are free and included! You only need to purchase GP licences, and your nurses will be able to access Inca Evo entirely.

I already use the templates in Best Practice, why would I pay for something else?

Inca Evo isn't just a care planning tool. Inca Evo is a sophisticated software tool, that will assist your entire clinic to streamline administration tasks, improve patient care, and improve collaboration between providers.

Will Inca Evo slow down my server?

Inca Evo is a light weight companion application, that will run alongside your Practice Management Software. It is a sophisticated application, designed to work in conjunction with your clinical workflows. There should be no disruptions to servers or workload, when using Inca Evo.

Do you offer a discount for part-time users?

Absolutely, you can easily register for a part-time license by following clicking here. We believe in fair billing and wouldn't dream of charging you for anything you don't utilise!

Can nurses, clinic support staff and practice managers use this product?

Absolutely, we've got a plan that's perfect for your team! Take a look at our Inca Evo Team plan to get your group all set up with access.

What do I need to do to sign up?

Just sign up through our website—it's a breeze! Pick the plan that works best for you and jump right in. We'll need just a few details to set up your account, and then you'll be all set to get started.

How does Inca Evo work?

Inca Evo seamlessly syncs with your Practice Management Software to enhance the quality of patient care you deliver. This tool aids in managing an array of Chronic Disease Management (CDM) tasks for your patients. Crafted with user-friendliness, patient focus, and Medicare compliance at its core, Inca Evo stands out as a transformative advancement in CDM.

Where are the documents stored?

Inca Evo ensures that all data and documents are automatically stored within your Practice Management Software.

What kind of support is provided?

We pride ourselves on having a committed Customer Support Team ready to assist you whenever you need a hand. Should you encounter any hurdles or have questions, don't hesitate to contact them. Our support goes beyond just troubleshooting; we're here to offer guidance on features, and optimise your use of our service.

How can I update my credit card details?

Updating your credit card information is straightforward on your Inca Evo portal. Just log in here. For easy access. And remember, our Customer Support Team is always here to help if you need it.

Do I need to install any software?

After securing your licence, you can install the Inca Evo application. Just create an account and download the application on to your computer.

Is there a free trial available?

Definitely! We provide a complimentary 14-day trial for everyone. Dive in and explore the software, and find out if it's the right match for your needs and practice!

What happens to my personal data?

Personal information provided by Inca Evo users is stored in a secure database and managed by Precedence. Personal information stored in the Inca Evo database is handled by Precedence in accordance with the requirements of the Privacy Act 1988 (Cth), the Health Records Act 2001 (Vic) and any other privacy, data protection or medical records legislation which may be applicable in particular circumstances.

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