If you are facing problems with your offshore staff member, it is important to notify your CSM or HR team as soon as possible. They are here to assist you and ensure that the remote staff you have hired are performing up to your expectations.

By notifying your CSM or HR team, you are not only helping yourself, but also helping us improve our services. Your feedback is valuable to us and we will take necessary steps to address your concerns and make improvements.

If you are currently on a CSM package, you can easily notify your CSM by sending them an email. Make sure to provide specific examples of the issues you are facing so that your CSM can properly assist you.

Include any relevant information such as the name of your offshore staff member, the task or project they are working on, and specific instances where problems occurred. This will help your CSM to understand the issue better and provide a solution that is tailored to your needs.

Your CSM is here to help you and will work closely with you to resolve any issues you may have with your remote staff.

If you are not currently on a CSM package, don't worry. You can still receive assistance by contacting our dedicated HR team. They are trained and equipped to handle any issues you may have with your offshore staff.

Simply send them an email with the same information mentioned above. They will do their best to provide a solution that is best for you and your business.

With your feedback and communication, we can ensure that our offshore staff members are meeting your expectations and providing quality work for your business. By following these steps and notifying your CSM or HR team of any issues, we can work together to find a solution and improve our services for you.