Regularly updating your profile is crucial for ensuring that travellers have access to the most current and accurate information about your business. This not only enhances your visibility but also helps attract and retain customers and ensures your business is always presented in the best possible light, helping you stand out in a competitive market.
Most profiles will expire if they have not been updated within a 12-month period, giving you even more reasons to update and confirm your details regularly.
See: How to update your profile to discover the different ways you can update your profile.
When should I update my Profile?
New Offerings or Services: If you introduce new services, facilities, or products, update your profile to reflect these additions and attract more interest from potential customers.
Changes in Contact Information: Immediately update your profile if there are changes to your business's phone number, email address, website, or physical location to ensure customers can reach you easily.
Seasonal Updates: If your business has seasonal variations, such as different operating hours, seasonal activities, or special events, make sure these changes are accurately reflected in your profile.
New Deals/Offers: Update your profile when you have special deals or offers to highlight, ensuring they are visible and appealing to potential customers.
New Images or Media: If you have new high-quality photos or videos that better showcase your business, update your profile to keep it fresh, visually appealing, and reflective of your current offerings.
Business Changes: Update your profile if there are significant changes to your business model, such as renovations, a change in ownership, or a shift in the services offered, ensuring your profile accurately represents your business.
Customer Feedback: If customer feedback highlights the need for clearer information or updates, consider making those changes to improve the clarity of your profile and enhance customer satisfaction.
Where to get help updating your Profile
If you need additional clarification on any of the steps above, the Support Centre is just a click away. We're also available to assist you.