What is an Alternate Name?
Do you have a previous trading name? Is there another name your customers may use to search online for your business? If so, the Alternate Name is where it should be captured.
How do I add or update an Alternate Name?
Your Alternate Name can be added or updated at any time on our platform. Please note, the process varies slightly for Event profiles (See: Alternate Name for Events).
For all other Profile Categories, simply:
Log In: Log in to ATDW
Navigate to Profiles: In the main menu, select 'PROFILES'
Choose your Profile: Find the relevant profile and click the corresponding ‘UPDATE’ button.
Update: In the space provided, enter your Alternate Name. This free text field is optional and is limited to 100 characters or less; noting that the same guidelines apply as Product Name.
Submit for Review: Once you've made all your changes, review your profile summary and submit your profile for review. This step is crucial to ensure that your profile is reviewed, approved, and published, making your updated information visible to potential customers. The review usually takes 2 - 5 business days.
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