Skip to main content

Vision Attributes

Does your tourism business cater for people who are blind or have vision loss?

Updated over 4 months ago

Does your tourism business cater for people who are blind or have vision loss? Offering all these features might not be possible for every business immediately. We urge you to think about how you can incorporate some or all of these attributes to better serve and attract a broader range of visitors.

Vision Attributes Explained

The following list explains in further detail each of the Vision Attributes that can be added to your Profile.

Have Braille and tactile signage on all information and paths of travel

Braille and tactile signage refers to signs that include raised text or symbols, as well as Braille, to provide essential information accessible to people who are blind or have vision impairments. These signs are often placed in key locations, such as entrances, restrooms, and elevators, allowing individuals with vision loss to navigate your venue independently and safely.

Provide information in large print

Offering information in large print, such as menus, brochures, or event schedules, ensures that individuals with visual impairments can easily read and access important details about your venue or services.

Provide information in audio format

Supplying audio formats, such as an audio-described map that guides visitors through a museum or audio descriptions of theatrical performances, allows visitors who are blind or have low vision to understand and enjoy their surroundings and activities.

Provide digital communication materials

Making communication materials, like visitor guides or event programs, available both online and in hard copy ensures that all visitors can access information in the format that works best for them, whether they prefer digital access or need printed materials.

Use easy read fonts in signage and communication materials

Using easy-to-read fonts like Helvetica and Arial in signage, such as directional signs or informational posters, makes text clearer and more legible, especially for individuals with visual or cognitive impairments. For instance, using these fonts on entrance signs ensures that all visitors can easily find their way.

Train your staff in customer service for people with vision loss

Staff training in customer service for individuals with vision loss involves teaching employees how to effectively assist and communicate with guests who are blind or have low vision. This training includes guiding techniques, offering clear verbal instructions, describing surroundings or obstacles, and understanding how to use assistive devices like guide dogs. For example, training staff to describe items on a restaurant menu can make the dining experience more inclusive.

Have an appropriate area for toileting an assistance dog

Providing a designated area for assistance dogs to toilet, such as a specific patch of grass or a fenced area, ensures the comfort and convenience of both the dogs and their handlers, supporting a seamless experience for visitors with service animals.

Have audio enabled lifts

Installing audio-enabled lifts that announce floor levels and other key information helps visitors with visual impairments navigate buildings more independently and safely. For example, a lift in a hotel could announce, "Second floor, conference rooms and gym," helping guests orient themselves.

Have raised tactile buttons in your lifts

Including raised tactile buttons in lifts allows individuals with visual impairments to identify and select the correct floor by touch, enhancing accessibility and independence. For instance, a lift could have Braille markings alongside each button to indicate floor numbers.

Have handrails on all your stairways

Ensuring that all stairways are equipped with handrails provides added safety and support for individuals with mobility issues, reducing the risk of falls. For example, a handrail installed on both sides of a staircase in a theater makes it safer for all guests, including those with limited mobility.

Have Exit signs which are visible at a ground level

Placing Exit signs at a ground level ensures they remain visible in emergency situations, such as during a fire when smoke might obscure high-level signs. For example, illuminated ground-level Exit signs in a hotel hallway can guide all visitors to safety more effectively.


Need help managing your Accessibility Attributes?

We're here to assist. Click here for contact options and further assistance.

Did this answer your question?