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Allergies and Intolerances attributes

Does your tourism business cater for people with allergies and intolerances?

Updated over 4 months ago

Allergies and Intolerances attributes Explained

The following list explains in further detail each of the Allergy and Intolerance Attributes that can be incorporated into your business and added to your Profile.

Modify your cooking and cleaning practices

Adapting cooking and cleaning practices to accommodate people with food allergies or chemical intolerances ensures the safety and comfort of all guests. This could include offering menus with meals free from common allergens like nuts, dairy, seafood, eggs, and gluten, and using cleaning products that do not contain harsh chemicals.

Train your staff to respond to allergic reactions

raining staff to recognise and respond quickly to allergic reactions ensures that guests receive immediate care in case of an emergency, potentially saving lives and providing peace of mind to those with severe allergies.

Adhere to The Food Authority requirements for allergy management in food preparation

Following The Food Authority's guidelines for allergy management in food preparation helps minimise the risk of cross-contamination and ensures that food is safe for guests with allergies, maintaining high standards of health and safety.

Have equipment to respond to anaphylactic shock

Having emergency equipment like EpiPens and defibrillators readily available ensures that staff can provide immediate assistance to guests experiencing anaphylactic shock, increasing the chances of a positive outcome during a medical emergency.

Provide toiletries which are chemical and fragrance free (if requested)

Offering chemical and fragrance-free toiletries on request ensures that guests with sensitivities or allergies can use personal care products without experiencing irritation or adverse reactions, enhancing their comfort during their stay.

Provide linen that is chemical and fragrance free (if requested)

Supplying chemical and fragrance-free linen upon request caters to guests with allergies or chemical sensitivities, ensuring they can sleep comfortably without exposure to irritants.

Use organic (chemical and fragrance free) cleaning products

Using organic cleaning products that are free from chemicals and fragrances helps maintain a healthy environment, reducing the risk of allergic reactions and chemical sensitivities for guests.

Use organic (chemical and fragrance free) deodorisers in public areas and rooms

Applying organic deodorisers without chemicals and fragrances in public areas and rooms minimises exposure to potential irritants, ensuring a more comfortable and allergy-friendly atmosphere for all guests. For example, using essential oil-based deodorisers can provide a pleasant scent without harsh chemicals.


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