How to add Check In and Check Out times?
The instructions below relate to check in and check out times that apply to your entire property, rather than specific rooms See: Where to add Early Check-in or Late Check-out for details relating to specific rooms or special offers where an extended check-in or check-out applies.
Log In: Log in to ATDW
Profiles: In the main menu, select 'PROFILES'
Find Profile: Find the relevant profile and click the corresponding ‘UPDATE’ button.
Check-In & Check-Out: In the sub menu, select 'Check-In & Check-Out'.
Enter your Check-In and Check-Out times: Your check-in and checkout times must be entered in 24-hour time in the HH:MM format, using numerals only. For example, a 2pm check-in time would be entered as 14:00 and a 10am check-out would be entered as 10:00.
Submit for Review: Once complete, check your Profile Summary and then submit your profile for review. This step is crucial to ensure that your profile is reviewed, approved, and published, making your updated information visible to potential customers.
Where to add Early Check-in or Late Check-out
Where you add Early Check-in or Late Check-out information depends on the context:
Add to your Product Description, if you offer this service as a standard value-add and you see this as a unique selling point (USP) for your customers.
Add to your Deal Description, if this service applies only to a specific deal or offer
Add it to your Room/Service Description, if this service applies only to a particular room type, or 'service'.
Frequently Asked Questions
What is Check-In Time?
The earliest time your guests can arrive and begin their stay. This is when the property will be ready for them, with rooms cleaned and prepared.
What is Check-Out Time?
Check-out time is the latest time by which guests must leave the property on the day of their departure. This allows time for cleaning and preparing the space for the next guests.
Can I add different check-in and check-out times for different room types?
Where you offer early check in or late check out for a particular room type as a value-adding service, you can use the Service Description to let your customers know.