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Current & Upcoming System Interruptions & Outages

Current interruptions and outages for core ATDW systems, including our platform and API.

Updated over a week ago

We understand how important reliable access to ATDW systems is for your business. This page provides real-time updates on any current or upcoming system interruptions, including planned maintenance and unexpected outages affecting the ATDW platform and API data feeds.

We are taking every effort to keep you informed. Our goal is to help you plan ahead and minimise disruption. You can feel confident that our team is working consistently to ensure highest possible uptimes, quickly resolve issues and maintain services that continue to meet your needs.

Date

Friday, 26 September 2025

Time

8:00pm - 10:00pm AEST

7:30pm – 9:30pm ACST
6:00pm – 8:00 pm AWST

Interruption Type

Scheduled Maintenance

Description

Disaster recovery testing will be conducted on Friday 26 September 2025 from 8pm-10pm AEST.

This marks an important part of our commitment to stability and resilience of our systems-ensuring we're operational in the event of any unplanned service interruption.

Impacted Systems

What this means

During the outage:

  • ATDW Platform: Tourism businesses will not be able to log in to manage or update their profiles

  • Contribution API: Any system-to-system submissions via the Contribution API will be paused.

  • Distribution API: We anticipate that our Distribution API will remain fully operational, though there may be periodic service interruptions during this time.

Services will resume automatically once the test is complete.

Contact

Your support as we work to keep our systems reliable is appreciated. If you have any questions, please connect with our team.

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