Room capacity refers to the maximum number of guests a room can comfortably accommodate overnight. It helps set clear expectations for potential guests, ensuring they know whether your accommodation is the right fit for their needs. Accurately listing room capacity not only helps with planning but also enhances the booking experience, making it easier for guests to select the best option.
Where to Add Room Capacity
Room capacity is provided as part of your Room Type/Service. When setting up your Accommodation profile, you'll be prompted to add individual accommodation options as Services.
This allows you to list unique details for each room type, such as pricing, capacity, room facilities, photos, videos, and special deals or offers. By breaking down each accommodation option, you help guests easily understand what’s available, making it simpler for them to find exactly what suits their needs.
If you haven't added services to your Accommodation profile yet, you will need to do that first.
Update Room Capacity
The following steps assume your Accommodation Services have been set up.
Log In: Log in to ATDW
Profiles: In the main menu, select 'PROFILES'
Select Your Profile: Find the relevant profile and click the corresponding ‘UPDATE’ button.
Find Room Type/Service: In the sub menu, click on the relevant room type or service you'd like to update. Options relating to this service will appear in the sub menu. Select 'Capacity'.
Add or Update your Room Capacity: Using numerals only, enter the maximum number of guests who can stay in this room type overnight, noting that this should apply specifically to the room, rather than the broader property.
Submit for Review: Once complete, check your Profile Summary and then submit your profile for review. This step is crucial to ensure that your profile is reviewed, approved, and published, making your updated information visible to potential customers.
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