The reason your profile has not been approved will be outlined in an email to you. Typically, profiles are not approved for one of two reasons:
If your profile does not meet our content guidelines
We understand how important your profile is, and we want to help you get it published as soon as possible.
In most cases, your profile will need minor adjustments to meet our guidelines before it can be published. To help you, we've provided detailed feedback in the email we've sent you.
Simply login, make the suggested changes and resubmit your profile for review.
We appreciate your effort and are here to support you through the process. With a few simple adjustments, you’ll have your profile published - ready to attract more visitors and drive business success.
If your profile does not meet eligibility requirements
Unfortunately, your profile cannot be published on ATDW. To learn more about our eligibility requirements, see: Eligibility Criteria for Tourism Businesses.
If you have questions about eligibility or believe there has been a mistake, please contact our team for assistance.
Frequently Asked Questions
What if I don't agree with the decision?
If you have questions about the decision, or believe there has been a mistake, please contact our team for assistance.