Adding and maintaining your Operating Hours and Closures in your Profile is a simple way to avoid confusion and make sure you never miss an opportunity to welcome a customer.
Add Opening Hours and Closures
The way you enter your opening hours varies according to the schedule of your business. Select the option below that best applies to your business and use the links for your step-by-step guide to entering your Opening Hours and Closures.
Specific Opening Hours
The Specific Opening Hours option applies if your opening hours are consistent year round. They may change on different days of the week, but they are consistent year-round.
Example:
You open every Monday - Friday from 9am - 5pm, and on Saturdays from 9am - 12pm year-round
Seasonal Opening Hours
The Different Opening Hours during Different Periods option applies if your business has varying hours throughout the year.
Example:
You operate on extended hours during the summer and reduced hours in Winter.
Accessible at All Times
Accessible at All Times applies if you're business or offering is open 24-hours a day, year-round including Public Holidays.
Example:
A scenic lookout or a national park with open access.
Open by Appointment or On Demand
Choose the Open By Appointment or On Demand option if your business operates only by scheduled appointments or upon customer request, rather than having regular set hours.
Example:
You operate a boutique tour company offering personalised, private tours. Rather than having fixed hours, they schedule tours based on customer requests.
Temporarily Closed
Temporarily Closed means that a business, attraction, or service is not currently open to the public but plans to reopen at a later date. It indicates that the closure is not permanent and visitors should check for updates on when operations will resume.
Example:
Your experience is not available due to renovations, seasonal shutdowns, maintenance, or unforeseen circumstances such as weather conditions or public health concerns.
Public Holiday and Multi-Day Closures
A Single or Multi Day closure refers to a business being closed for just one specific day or for a short period, rather than for an extended period.
Example:
Your Food & Drink business has different operating hours on New Years Eve
Your Hire business closes for routine equipment maintenance for two days in the down season.
Frequently Asked Questions
Should I use Temporarily Closed, Seasonal Opening Hours or Multi-Day Closure?
The choice between Temporarily Closed, Seasonal Opening Hours, or Multi-Day Closure depends on the nature and duration of the closure:
Use Temporarily Closed if the business is shut down for an indefinite or longer period (e.g., renovations, health guidelines) with plans to reopen later.
Use Different Opening Hours during Different Periods if your business adjusts its operating hours during different seasons (e.g., extended hours in summer, reduced hours in winter).
Select Multi-Day Closure if your business will be closed for a set number of consecutive days (e.g., for maintenance, special events, or public holidays).
This ensures your profile accurately reflects when visitors can access your business.